QuickBooks is a widely used accounting software that streamlines financial management for businesses. However, users may encounter errors, such as QuickBooks Error 6190 816, which can disrupt their workflow. In this blog, we will explore the causes behind QuickBooks Error 6190 816 and provide troubleshooting steps to resolve it.
What is QuickBooks Desktop Error 6190 816?
QuickBooks Error 6190 and 816 typically occur when a user attempts to open a company file that is being accessed by another user in a single-user mode. It indicates a mismatch between the company file and the transaction log file, preventing access to the file and leading to data inconsistency.
Reasons for QuickBooks Error Code (-6190, -816):
- Company file in use by another user: If another user is accessing the company file in single-user mode, it can cause a conflict and trigger the error.
- Mismatch between the company file and transaction log file: When the company file (.QBW) and transaction log file (.TLG) do not match due to improper synchronization, QuickBooks throws the 6190 and 816 error.
- Network issues: Problems with the network connection, such as a drop in connectivity or instability, can result in the error.
- Incomplete QuickBooks installation: If the QuickBooks installation is incomplete or corrupted, it can lead to error 6190 816.
- Security software interference: Certain security software or antivirus programs can interfere with QuickBooks operations and cause the error.
Signs of QuickBooks Desktop Error Code 6190
- Inability to open the company file.
- Error message: “QuickBooks Error 6190, -816. QuickBooks was unable to open the file.”
- Data inconsistency or mismatch in company file and transaction log file.
Troubleshooting Steps for QuickBooks Error Message 6190 816
Here are the some of the most feasible troubleshooting steps to resolve Error Code 6190 and 816 in QuickBooks Desktop:
Step 1: Restart all devices
Restarting all devices connected to the network, including computers and routers, can help resolve temporary glitches and refresh network connections. Start by shutting down your computers and turning off the router. After a few minutes, power on the router and wait for it to establish a stable connection. Then, turn on the computers and open QuickBooks to see if the error persists. Restarting devices can often resolve issues related to network connectivity, which may be causing Error 6190 816.
Step 2: Use the QuickBooks File Doctor
The QuickBooks File Doctor tool is designed to automatically detect and resolve issues related to QuickBooks company files. To use this tool, visit the official Intuit website and download the QuickBooks File Doctor. Install the tool and follow the on-screen instructions to run it. The File Doctor will scan your company file for errors and repair them if possible. It can fix various file-related issues, including Error 6190 816. The tool will guide you through the process, and it’s important to follow the instructions carefully.
Step 3: Check for single-user mode
QuickBooks Error 6190 816 can occur when another user is accessing the company file in single-user mode. Ensure that no other user is currently using the file. Communicate with other users who have access to the file and ask them to log out or switch to multi-user mode. In QuickBooks, go to the File menu and select Switch to Multi-user Mode to ensure that the company file can be accessed by multiple users without conflicts. If the error persists, move on to the next step.
Read More: QuickBooks Error 6129
Step 4: Update QuickBooks Updating
QuickBooks to the latest version can often resolve various errors, including Error 6190 816. Intuit regularly releases updates that include bug fixes, patches, and improvements to the software’s stability. To update QuickBooks, open the software and go to the Help menu. Select Update QuickBooks and then click on Update Now. Follow the on-screen instructions to download and install the latest updates. After the update process is complete, restart QuickBooks and open the company file to check if the error is resolved.
Step 5: Repair the QuickBooks installation
If the previous steps do not resolve the QuickBooks error 6190 816, repairing the QuickBooks installation can help fix any issues with the software’s installation files. To do this, go to the Control Panel on your computer and select Programs and Features. Locate QuickBooks in the list of installed programs and click on Uninstall/Change. In the QuickBooks Installation window, select Repair and then click Next. Follow the on-screen instructions to repair the installation files. Once the repair process is complete, restart your computer and open QuickBooks to see if the error is resolved.
By following the troubleshooting steps outlined above, including restarting all devices, using the QuickBooks File Doctor, checking for single-user mode, updating QuickBooks, and repairing the QuickBooks installation, you can effectively address QuickBooks Error Message 6190 816. If the error persists or you require further assistance, it is recommended to contact QuickBooks Data Recovery Services at +1-888-704-1357 for specialized support. Maintaining regular backups of your QuickBooks company files is also important to prevent data loss and ensure smooth accounting operations.